Dear valued customers,

We are writing to inform you about a scheduled system maintenance and upgrade process that will take place on July 25, 2023. This maintenance window will begin at 2:30 AM and is expected to conclude by 5:00 AM Central European Summer Time (CEST).

During this time, we will be implementing a large-scale system update aimed at providing better services to all our clients. We want to take this opportunity to walk you through the major changes this update brings:

1. Better Server-Side Tracking: We are introducing an improved server-side tracking system for all clients. This upgrade will provide more comprehensive and accurate data, enabling you to make informed decisions for your online ventures.

2. Enhanced Integration with CloudFlare CDN: To ensure faster and safer content delivery, we're boosting our integration with CloudFlare's Content Delivery Network (CDN). This will help us provide you with improved speed and security, enhancing the user experience on your websites.

3. Free DNS Failover Service: We're excited to announce the introduction of a DNS failover service for all our clients, at no additional cost. This service will ensure continuity and minimal downtime for your websites, even in the event of unexpected issues.

During the maintenance window, you might experience slower website response times or short periods where your websites may be unreachable. We want to assure you that any such interruptions will be temporary and short in duration.

We advise you to plan accordingly to minimize any potential disruption this may cause to your operations. We apologize for any inconvenience that may occur and appreciate your understanding and cooperation as we work to provide you with improved services.

Thank you for your continued support. If you have any questions or need further clarification, please don't hesitate to get in touch with our Customer Service team.

Best Regards,
Robbert de Groot
Lead Development, Ettic